The world of repairs requires specific skills. We are familiar with the equipment we handle, we know how they are built both at the hardware level because we have the technical documentation of printed circuits, and at the software level because we have all the necessary programs to configure them.
The technicians constantly participate in refresher courses.
We are a small reality, the workings are managed according to the urgency expressed by the user. Our customers are many but we are structured in such a way as to satisfy the needs of more contemporary requests.
It is not worth the rule “who first arrives is better accommodates” but “whoever arrives immediately sits down”.
Word of mouth is our strength … Many of our new customers present themselves saying: “We got your name from …” We do not have agents who run the various companies ringing the bells but they are the customers who play ours.
Logically, the economic aspect is of primary importance, it is the customers who evaluate the repair following a targeted quotation issued.