The Eltex inverter and motor repair center was created for give technical assistance in all cases of failure of the electronic drives of industrial machines.
Repairing is not our job, it is our passion! The repairs are carried out carefully, with the expertise gained in the sector and the use of specific instrumentation. A well-stocked warehouse of original spare parts and a multitude of components allow us to carry out repairs quickly: our average is 2-3 working days. In Eltex there is no acceptance bureaucracy that wastes a lot of time (no authorization numbers!), After presenting the regulatory documentation (shipping documents) we are already working to fix your breakdown.
In this report we intend to inform the installer about all the operations performed on the repaired product. Like all documents it is numbered; you will find an indelible adhesive label on the product with this number. In addition to finding your personal details, the upper section shows the article code, the description and the serial number. In the area below there is another space where the defect is defined and the probable cause of the fault. It is very important for us to know it in a box marked by the customer’s failure. The following section describes our intervention in detail. We inform you about the state of cleanliness of the drive when it is disassembled, the description of the actual failure, the components replaced, additional operations performed and various notes. Below it is specified whether the equipment is reset to factory settings or if the detected program is retained. So we indicate the operation and running time. Finally the name of the technical performer.
Why is this report important?
- We help you learn more about your drive.
- We advise you on how to prevent the same failure.
- You can archive it, it can serve you in the future.
- It remain as a historian on the life of the product.
It can help your colleague who was not aware of the failure.
The failure of an equipment can cause severe production stops that can significantly affect the production process of a company. In order to prevent or remedy these problems, Eltex can offer various services that are not included in pure repair.
There are electrical panels especially on very dated machinery, where the components inside are exposed to dirt. Dirt is one of the main factors that cause short circuits or overheating. So it is essential to keep clean electronics, by regularly intervening the equipment.
Some electronic components assembled on printed circuits are subject to wear. When they reach the end of their life, in addition to not operating optimally, they can cause short circuits and therefore go to damage related components. Replacing them extends the life of the equipment.
Supply of products
In the most serious cases of failure, especially when explosions or burns occur inside the equipment, they can make the repair not convenient. In these cases, Eltex proposes a new or refurbished replacement part.
Rent and Trade-in
Repair is a very difficult operation that requires specific skills and documentation. The technical times of the workings are always contained but if you can not wait, we can offer the rental service or the exchange of your failed equipment.
Pick ups and Deliveries
Eltex takes care of all-round repair. Can not deliver the piece due to a lack of personnel or do you not have an agreement with any forwarder? Our transporters come to your factory to pick up and return the piece in a day.
The spare parts used during the repair are supplied directly by the manufacturer of the equipment, otherwise the best performance ones are used. These factors allow Eltex to grant 12 months warranty on replaced components on all repairs carried out by our team. The repaired products retain all the factory functionalities are therefore almost as new.
INFORM US THE FAILURE
Do you need help with electrical maintenance? Fill out this form to get in touch.