In this report we intend to inform the installer about all the operations performed on the repaired product. Like all documents it is numbered; you will find an indelible adhesive label on the product with this number. In addition to finding your personal details, the upper section shows the article code, the description and the serial number. In the area below there is another space where the defect is defined and the probable cause of the fault. It is very important for us to know it in a box marked by the customer’s failure. The following section describes our intervention in detail. We inform you about the state of cleanliness of the drive when it is disassembled, the description of the actual failure, the components replaced, additional operations performed and various notes. Below it is specified whether the equipment is reset to factory settings or if the detected program is retained. So we indicate the operation and running time. Finally the name of the technical performer.
Why is this report important?