Eltex takes care of all-round repair. You can not deliver the piece due to a lack of personnel or do you not have an agreement with any forwarder? Our transporters come to your factory to collect and return the piece in a day.
Delivery times can affect the production stop. Our transporters can reach your factory in the day, with no distance limits, size and weight of the material. Eltex picks up and delivers goods all over the world.
It is the customer who evaluates the repair. Eltex quantifies the expense of the detected fault and issues the targeted estimate, no fixed costs are applied
Once all the damaged parts have been replaced, all the functionalities of the piece are tested on specially prepared benches.
The spare parts used during the repair are supplied directly by the manufacturer of the drives or the best performance ones are used.
For extremely urgent shipments that require immediate collection and/or door-to-door delivery as soon as possible, our internal carrier is available to reach your factory within a few hours.
Our affiliated couriers
Our warehouse and the efficient organization of our staff are able to process orders received by 5.00pm on the same day. With the help of our partners, we can guarantee delivery within the following day in all Italian regions, including islands.
The repair process complies with all the regulations in force, first quality spare parts are used, even components subject to wear are reviewed. The test is performed by stressing the equipment for at least 4 hours before delivery
If you have a sudden production stop, let’s intervene immediately. Our technicians are available to reach your factory to verify the fault and possibly to withdraw the damaged equipment for the quick repair at our laboratory. No additional costs are applied for the urgency acquired.
The failure of an equipment can cause severe production stops that can significantly affect the production process of a company. In order to prevent or remedy these problems, Eltex can offer various services that are not included in pure repair.
There are electrical panels especially on very dated machinery, where the components inside are exposed to dirt. Dirt is one of the main factors that cause short circuits or overheating. So it is essential to keep clean electronics, by regularly intervening the equipment.
Some electronic components assembled on printed circuits are subject to wear. When they reach the end of their life, in addition to not operating optimally, they can cause short circuits and therefore go to damage related components. Replacing them extends the life of the equipment.
We know what you are looking for, the quality and speed of our work are essential. Many repairs can be carried out in the same day. We know how to work quickly to solve problems and shorten production stops. Our spare parts warehouse is always stocked for this.
In the most serious cases of failure, especially when explosions or burns occur inside the equipment, they can make the repair not convenient. In these cases, Eltex proposes a new or refurbished replacement part.
Repair is a very difficult operation that requires specific skills and documentation. The technical times of the workings are always contained but if you can not wait, we can offer the rental service or the exchange of your failed equipment.
The spare parts used during the repair are supplied directly by the manufacturer of the equipment, otherwise the best performance ones are used. These factors allow Eltex to grant 12 months warranty on replaced components on all repairs carried out by our team. The repaired products retain all the factory functionalities are therefore almost as new.
INFORM US THE FAILURE
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