THE REPAIR CENTER
Eltex: Your Expert Inverter Repair Centre
Eltex’s inverter repair centre was established to provide expert technical assistance for drive failures and industrial machinery stoppages.
With 30 years of technical experience, rapid repair processes, and a responsive team, we are committed to minimizing your plant’s machinery downtime.
Our Laboratory Services Include:
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Repairs of inverters, DC drives, and electronic boards.
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Overhauls and refurbishments for aging or end-of-life components.
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Disassembly and reassembly services for thorough cleaning as part of industrial systems maintenance.
Our Comprehensive Repair Process:
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Complete disassembly of the equipment for general cleaning and thorough testing.
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Ultrasonic washing with specially formulated detergents.
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Inspection and restoration of damaged mechanical parts and plastics.
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Prompt repair quotes; costs vary based on the extent of the damage, and we do not apply fixed charges.
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Fast turnaround times and controlled costs, as all work is performed in-house.
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Board renovation, including the replacement of aging components.
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Servicing of traditional and SMT (Surface Mount Technology) electronics, including board replacement with original parts in cases of severe damage.
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A well-stocked spare parts inventory enabling us to address all types of failures.
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High repair success rates for most inverters, thanks to our extensive industry experience and specialized equipment.
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Thorough operational testing and final trials under full motor load.
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Backup and restoration of original or client-specific drive parameters.
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A detailed repair report provided upon completion of the work.
Warranty Period and General Conditions:
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The repair warranty is valid for 12 months from the date the equipment is returned, in accordance with applicable ANIE regulations (if “ANIE” is a specific Italian or EU regulation, otherwise specify).
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Warranty service is provided at Eltex Srl; transport costs are the client’s responsibility.
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The warranty is voided in cases of unauthorized alterations, incorrect connections, or improper installation due to operator inexperience or negligence by personnel not qualified for installation.
Brands We Service:
We repair a wide range of inverter brands, with particular expertise in LENZE, SIEMENS, and PARKER.
REPAIR IS OUR PASSION
All broken equipment must be inspected in our labs, where our technicians estimate the repair cost and provide the client with a quote. Repairs are performed meticulously, drawing on our extensive industry expertise and using specialized equipment. A well-stocked inventory of original parts and a wide variety of components enable us to complete repairs promptly: our average turnaround time is typically 2-3 working days. At Eltex, you won’t find RMA (Return Merchandise Authorization) bureaucracy; we begin working on your repair immediately.
Drive Disposal
If a product is irreparable or repair is not cost-effective, the customer can choose to leave the damaged item with us. Eltex will handle the separation of its various materials for proper disposal, and no additional costs are charged for this service.
Our Repair Process
When the item arrives at our laboratory and its level of urgency (particularly in cases of client production downtime) has been assessed, it immediately enters our repair process. The following are all the processes performed:
OUR SERVICES
Equipment failure can lead to severe production downtime, significantly impacting a company’s operations. To prevent or address these issues, Eltex offers a range of services that extend beyond standard repair.
Revision service
Some electronic components mounted on printed circuit boards (PCBs) are subject to wear. As these components approach the end of their operational life, their performance not only degrades, but they can also cause short circuits, potentially damaging other connected parts. Proactively replacing these wear-prone components extends the overall lifespan of the equipment.
Pick ups and Deliveries
Eltex offers a complete, all-round repair service. Unable to send your equipment to us due to a lack of personnel, or because you don’t have an agreement with a freight forwarder? No problem. Our couriers can visit your facility to collect your equipment and, once repaired, return it to you. For local clients, collection and return can often be arranged within the same day.
QUALITY GUARANTEE
Spare parts used in our repairs are either sourced directly from the equipment manufacturer or are selected for their optimal performance. This commitment to quality enables Eltex to offer a 12-month warranty on replaced components for all repairs performed by our team. As a result, repaired products regain full original factory functionality and are in virtually as-new condition
INFORM US ABOUT THE FAILURE
Do you need help with electrical maintenance? Fill out this form to get in touch.